Q: Do I have to download files locally to my computer when I sync from the OneDrive client? A : No, you can save local hard disk space by turning on files-on-demand. Q: Why am I unable to sync my files? A : There can be various reasons, find out more about common sync here. Q: What is the maximum file size I can upload for a single file? A : Upload individual files up to 100GB. Q: What do I do if I receive an error that states “Selected Tenant does not exist in tenant “University of Texas at El Paso” and cannot access this application”? A : Open a request with Technology Support here to get access immediately. Q: How do I access my OneDrive account from a web browser? A : You can open any web browser and navigate to Office365, log in with your UTEP email account. International Traffic in Arms Regulations (ITAR) Scan a Document with your Mobile Device (UTEP Video) Set OneDrive Client to Sync Files and Folders (UTEP Video) Get to know OneDrive for Business in two minutes! New
